Important Information
Important Information
Price Quoted
The price quoted is based on your current anticipated number of paying persons. Should your numbers fall below the minimum requirement your tour price may increase and your free place ratio alter.
Important Information About Your Flights
Flights with "Low Cost" airlines
Included in your tour price is today's airfare including taxes. Please be aware low cost airline prices fluctuate daily therefore we are unable to guarantee the tour price until we make full payment and provide the airline with a full names' list of all members of the party travelling at the time of booking. All names must be presented exactly as they appear on each passport i.e, Liz Smith must be shown to us as Elizabeth Smith if that is how her name appears on her passport. On receipt of your deposit payment and names list we will reconfirm the final tour price immediately.
Fuel Surcharges and Taxes
Often the major component of any tour will be what we buy overseas (accommodation, transfers, meals, excursions) and any change in currency exchange rates can have an enormous impact on the price.
Baggage Allowance on Low Cost airlines
In your tour price we usually include the cost of 1 checked in luggage item per person, if this has not been included it will be set out as a separate item. Please check your quotation carefully. Any additional luggage is charged by the airline at check in.
Important Information About Your Accommodation
Damage Deposits
There are certain hotels and hostels which require a damage deposit on arrival. This will be fully refunded to you on departure and usually no money is debited from the card providing no damage has occurred. We will always try to inform you in advance of your travel date so you are aware of this requirement however in some instances we are not made aware. We do advise that a member of staff has a credit card when travelling to use for this purpose. Please contact your Tour Co-ordinator before travel to confirm if your allocated accommodation has a damage deposit in place.
Rooming
Should it be necessary to accommodate students in rooms other than those included in your quotation, the appropriate supplement will apply.
Safety & Insurance
Safety Management System
Our comprehensive SMS is designed to ensure that we check all safety aspects of your tour. In turn we are audited by Argent Health & Safety who are industry leaders in the area of Health, Safety & Risk Management. The Equity SMS covers: Transport, Accommodation, Excursions, Inspection Visits, 24 hour Emergency Cover, Training
Insurance
By taking out Equity’s fully comprehensive travel & medical insurance you will have complete peace of mind as it gives you access to emergency medical assistance 24 hours a day. Coping with an accident can be stressful enough without having to worry about paperwork and claims procedures. With Equity's insurance all the pressure is taken off your shoulders. In addition to any insurance policy it is advised that your students obtain a European Health Insurance Card for free or reduced – cost medical treatment in most European counties. This card is not a substitute for Travel Insurance.
General Information About Your Booking
Passports and Visas
We can only advise on the requirements for British passport holders. For non-British passport holders, requirements should be checked with the relevant embassies. Where visas are necessary it is the clients responsibility to obtain these. If you have any overseas students in your group you may need to apply to the relevant Embassy many months in advance of travel.
How To Make A Booking
This is a quotation only, therefore we are not currently holding any reservations on your behalf and arrangements are subject to availability. If you are happy with our offer, please tell us and we will then check and provisionally hold services on your behalf. You are not under any financial obligation at this stage, but you can have complete peace of mind knowing that accommodation and travel arrangements (where possible) are secure whilst you collect deposits from your students.
Confirming Your Provisional Booking
We will accept purchase orders for the full amount of your booking, but we must receive an authorised copy before we can confirm your booking. The Purchase Order number only or an internal requisition form cannot be accepted.
For this tour we would require a first deposit which will be stated in on your quote together with the insurance premium if required. On receipt of the signed booking form and deposit or Purchase Order we will send you a written Confirmation of Booking, including a provisional itinerary and accommodation details.
Final Numbers and Payment
Final numbers and final payment are due no later than 10 weeks before departure.
